[ She did a trick, and she got a prize. Because that's a thing that's normal, and maybe it is? He stands there looking no less confused, except he realises that's the entire explanation, and so- ]

Oh. Yeah. Yeah. [ So he's nodding, like he gets it. ] They've never done that before, but, the bots here won't hurt you. They're nice- unless you know that. I've never seen you before.

[ But that doesn't have to mean she hasn't been here a while, so maybe he's treating her newer than she is. ]